Customers may cancel their service booking within 12 hours of making the reservation without penalty.
If cancellation occurs more than 12 hours after booking, a cancellation fee of 20% of the total service cost will be charged.
Refunds will be issued for cancellations made within the allowable cancellation period (12 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment.
All purchases are strictly non- refundable and non-deferrable.
To cancel a service booking, customers must contact our customer service department at support@gouxreview.com